Term and Conditions

Last Updated: [Insert Date]

Welcome to Callaway Store at US Golf Masters (usgolfmasters.com). These Terms and Conditions govern your use of our website and purchases made through our store. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Website Use and Target Audience

Our website is designed for golf enthusiasts seeking premium golf equipment and accessories. Our target customers include:

• Amateur and professional golfers
• Golf equipment collectors
• Gift buyers for golf enthusiasts
• Golf course operators and pro shops

You must be at least 18 years old to make purchases through our website. By using our site, you represent that you meet this requirement.

2. Product Information

2.1 Product Range

We specialize in high-quality golf equipment including:

• Golf clubs (drivers, fairway woods, etc.)
• Golf balls (Bridgestone, Callaway, and other premium brands)
• Golf bags and cart accessories
• Golf apparel and accessories (gloves, hats, belts, etc.)
• Golf technology (GPS devices, rangefinders)

2.2 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, we cannot guarantee that all information is completely error-free. If we discover an error in pricing or description, we reserve the right to cancel or refuse any orders placed for that product.

2.3 Product Availability

All products are subject to availability. We may limit quantities and may discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

By placing an order, you offer to purchase the selected products under these Terms. We will send an order confirmation email, which constitutes our acceptance of your order.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. You represent that your payment information is accurate and that you are authorized to use the payment method.

3.3 Pricing and Taxes

All prices are in US dollars. You are responsible for any customs duties, taxes, or fees imposed by your country.

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options:

4.2 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). Delivery times are estimates and may vary.

4.3 Shipping Restrictions

We ship worldwide except to certain Asian countries and remote areas. If your location isn’t serviceable, we will notify you and cancel the order.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible:

• Items must be unused, in original condition with all tags and protective covers intact
• Original packaging is required
• Proof of purchase must be provided

5.2 Non-Returnable Items

For hygiene reasons, the following cannot be returned unless defective:

• Golf Gloves
• Hats & Visors
• Clothes (unless tags are intact and unworn)

5.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days of receipt
2. Wait for approval and return instructions
3. Package items securely in original packaging
4. Ship to our Returns Department at the address provided

5.4 Refunds

After we receive and inspect your return (typically 3-5 business days):

• Refunds are processed to your original payment method
• Credit card refunds: 5-7 business days
• PayPal refunds: 24-48 hours
• Original shipping fees are non-refundable (unless due to our error)

6. User Responsibilities

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to interfere with website operations or security
• Comply with all applicable laws and regulations

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Callaway Store at US Golf Masters shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products purchased through it.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified Terms.

11. Contact Information

For questions about these Terms or our services, please contact us:

Callaway Store at US Golf Masters
1965 Centennial Farm Road
Charlotte, US 05445
Email: [email protected]
Phone: +1 (704) 555-0198 (9am-5pm EST, Monday-Friday)